How to Make a Referral

Are you worried about the welfare or safety of a child? See Safeguarding Guidance.

If the child is in immediate danger please call 999.

 

Members of the Public

Please note: From Monday 12 November 2018, if you have a concern about a child or a young person, you will need to complete and submit a Multi-Agency Referral Form (MARF) using the new secure Suffolk Children and Young People's Portal:

Access the Secure Suffolk Children and Young People's Portal

The Children and Young People's Portal is an easy to use, secure space where you can complete and send forms directly to the right children's services team.

The first time you complete a form you will be asked to create a new portal account. It's quick and easy to register for an account. To make sure the information you send to us is secure, you will need to log into this account every time you access the portal.

There are user guides and video guidance available if you need help using the portal.

If you do not wish to set up an account when sending your referral, please use the form to be found at the link below:

Refer without setting up an account 

 

For Professionals

If you would like to discuss whether or not a referral is required, please call the Professional Consultation Line on 03456 061 499 to speak with a MASH social worker.

 

Please note: From Monday 12 November 2018 the Multi-Agency Referral Form (MARF) must be completed and submitted using the new secure Suffolk Children and Young People's Portal:

Access the Secure Suffolk Children and Young People's Portal

The Children and Young People's Portal is an easy to use, secure space where you can complete and send forms directly to the right children's services team.

The first time you complete a form you will be asked to create a new portal account. It's quick and easy to register for an account. To make sure the information you send to us is secure, you will need to log into this account every time you access the portal.

There are user guides and video guidance available if you need help using the portal.

 

Thresholds Guidance

 

Information Sharing Guidelines

For advice on information sharing please see the Government guidance below.

 

Local Authority Designated Officer (LADO) Referrals

If you have concerns about an adult working with a child under the age of 18 that you would like to report, please follow this link for the Arrangements for Managing Allegations of Abuse Against People Who Work With Children or Those Who Are in A Position of Trust procedure.

It is essential that any allegation of abuse made against a person who works with children and young people including those who work in a voluntary capacity are dealt with fairly, quickly, and consistently, in a way that provides effective protection for the child, and at the same time supports the person who is the subject of the allegation. The framework for managing allegations is set out in statutory guidance contained in Working Together to Safeguard Children 2015.

This policy applies to allegations against local authority foster carers and local authority residential workers.

Local Authority Designated Officers can be contacted via email on LADOCentral@suffolk.gcsx.gov.uk or using the LADO central telephone number 0300 123 2044, for allegations against all staff and volunteers.

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